Patient Care & Support Specialist – Cannabis Industry

Jushi Holdings Inc.; Manassas (VA); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Medical, Dental, Vision coverage

Paid Time Off

401(k)

Job summary

Jushi Holdings Inc. is seeking a Customer Care Coordinator in Manassas, Virginia, to provide exceptional service in the cannabis industry. This role involves aiding patrons via phone support, ensuring adherence to company policies while promoting benefits to members and maintaining store organization.

The ideal candidate will have a high school diploma, experience in call centers, and a passion for customer care. Comprehensive benefit packages are offered, along with a supportive work environment.

Qualifications

• Minimum of 2 years’ experience in a call center setting.
• Excellent computer, language, and reasoning skills required.
• Occasionally requires local travel as needed.

Responsibilities

• Provide outstanding customer service to patrons.
• Lead tours and make product recommendations.
• Operate cash register and POS system.

Skills

Excellent computer skills

Excellent multi-tasking skills

Language and reasoning skills

Education

High School diploma or GED

Associate or Bachelor’s degree preferred

Job description

Jushi Holdings Inc. is seeking a Customer Care Coordinator in Manassas, Virginia, to provide exceptional service in the cannabis industry. This role involves aiding patrons via phone support, ensuring adherence to company policies while promoting benefits to members and maintaining store organization.

The ideal candidate will have a high school diploma, experience in call centers, and a passion for customer care. Comprehensive benefit packages are offered, along with a supportive work environment.