Patient Care Specialist

Sentara Health; Hampton (VA); Sur place; USD 30 000 - 44 000; Plein temps

Résumé du poste

Sentara Neurology Specialists in Hampton, VA is seeking a full-time Patient Care Specialist to provide non-clinical support in a physician's office. Responsibilities include answering phones, scheduling appointments, and assisting patients while ensuring an exceptional experience.

The role requires a HS Diploma and at least 3 years of customer service, plus 1 year of experience with health insurance processes, medical records, or third-party payers.

Qualifications

• HS Diploma (Required)
• Associate Level degree or higher in lieu of the required experience will be considered
• 3 years Customer Service experience (Required)
• 1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers (Required)

Responsabilités

• Answer phones and schedule appointments.
• Answer patient questions and provide non-clinical support to the physician's office.
• Collaborate with team to ensure excellent patient experience.

Connaissances

Customer Service

Formation

HS Diploma

Associate degree or higher in lieu of experience

Description du poste

Sentara Neurology Specialists is now hiring a full-time Patient Care Specialist in Hampton, VA!

Hours

Monday-Friday, dayshift.

Overview

As aPatient Care Specialistwith Sentara Healthcare, you will provide non-clinical support within a physician's office and ensure an excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery. Primary duties include answering phones, scheduling appointments, and answering patient questions. In this role, you will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients. Click https://youtu.be/-UFCN2hsXQY to hear Joyce tell us about a day in the life of a Patient Care Specialist with Sentara Healthcare.

Education

• HS Diploma (Required)
• Associate Level degree or higher in lieu of the required experience will be considered

Experience

• 3 years Customer Service experience (Required))
• 1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers (Required))

Keywords: Patient Care Specialist, Talroo-Allied Health, Medical Office

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $21.69 - $32.44 hourly. Additional compensation may be available for this role, such as shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs.Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.