PATIENT CARE SPECIALIST

Carenomics; Town of Texas (WI); On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

Carenomics is seeking a friendly, organized Front Desk / Patient Care Specialist to join our healthcare team. You will greet patients, manage check-in, schedule appointments, and support providers with approval and coordination of care.

The role emphasizes strong communication, multitasking, and a positive patient experience in a fast-paced office setting. Prior EMR/EHR familiarity is a plus, and a professional appearance is expected.

Qualifications

• Experience in medical front desk or office settings preferred.
• Strong communication and interpersonal abilities.
• Ability to multitask and stay organized.
• Experience with EMR/EHR systems is a plus.

Responsibilities

• Greet and check in patients.
• Answer incoming phone calls and schedule appointments.
• Verify insurance and collect patient information.
• Maintain accurate patient records.
• Process payments and front office paperwork.
• Coordinate with providers and clinical staff.
• Ensure patients receive excellent customer service throughout their visit.

Skills

Front desk experience

Medical office experience

Communication skills

Multitasking

EMR/EHR

Job description

Job Description

Front Desk / Patient Care Specialist

We are seeking a professional, friendly, and organized Front Desk / Patient Care Specialist to join our growing healthcare team. This position is ideal for someone who enjoys helping patients, multitasking in a fast-paced environment, and creating a welcoming office experience.

Responsibilities

• Greet and check in patients
• Answer incoming phone calls and schedule appointments
• Verify insurance and collect patient information
• Maintain accurate patient records
• Process payments and handle front office paperwork
• Coordinate with providers and clinical staff
• Ensure patients receive excellent customer service throughout their visit

Qualifications

• Previous medical office or front desk experience preferred
• Strong communication and interpersonal skills
• Ability to multitask and stay organized
• Experience with EMR/EHR systems is a plus
• Professional appearance and positive attitude
• Reliable, detail-oriented, and team-focused