Patient Care & Scheduling Specialist (PT Clinic)

Mountain Land Physical Therapy Partners; Caldwell (ID); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with employer match

PTO

Wellness perks

Job summary

Mountain Land Physical Therapy Partners is hiring a friendly Patient Care Coordinator (Front Desk / Medical Receptionist) at our Caldwell clinic. You’ll handle check-in/check-out, scheduling, and payment collection to ensure a welcoming patient experience.

This full-time role offers training, mentorship, and career growth in outpatient physical therapy, with laser focus on patient care and efficient operations.

Qualifications

• Experience in front desk or customer-facing roles preferred.
• Comfort with computers and learning new software quickly.
• Good communication and organizational skills.

Responsibilities

• Greet patients and manage check-in procedures.
• Schedule appointments and manage provider calendars.
• Collect co-pays and payments at time of service.
• Answer phones and emails with professional service.
• Maintain HIPAA confidentiality and organize front desk areas.
• Update patient information accurately as needed.

Skills

Front office experience

Customer service

Computer literacy

Multitasking

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office

Scheduling software

Job description

Mountain Land Physical Therapy Partners is hiring a friendly Patient Care Coordinator (Front Desk / Medical Receptionist) at our Caldwell clinic. You’ll handle check-in/check-out, scheduling, and payment collection to ensure a welcoming patient experience.

This full-time role offers training, mentorship, and career growth in outpatient physical therapy, with laser focus on patient care and efficient operations.