Patient Care Coordinator PRN

Mountain Land Physical Therapy Partners; Salt Lake City (UT); On-site; USD 25,000 - 28,000; Full time

Job summary

Mountain Land Physical Therapy, in partnership with Registered Physical Therapists (RPT), is hiring a friendly, organized Patient Care Coordinator to join our outpatient physical therapy team. In this front desk medical office role, you’ll manage patient scheduling and payment collection, while creating a welcoming clinic environment.

This position includes full training and mentorship, ideal for both experienced medical receptionists and those new to healthcare.

Qualifications

• High school diploma or equivalent.
• Friendly, professional communication skills.
• Comfort using computers and learning scheduling software.
• Able to multitask in a fast-paced clinic.
• Reliable and punctual.
• Customer service or office experience preferred.

Responsibilities

• Greet and check in patients, creating a friendly and professional first impression.
• Manage therapists' schedules using scheduling software.
• Collect co-pays, co-insurance, deductibles, and private payments at time of service.
• Answer phones and respond to emails with exceptional customer service.
• Maintain HIPAA compliance and confidentiality in all patient interactions.
• Keep the front desk and waiting area organized, efficient, and welcoming.
• Assist with medical record updates and administrative tasks.

Skills

Strong communication skills

Multitasking

Friendly, team-oriented

Professional demeanor

Computer literacy

Education

High school diploma

Tools

Microsoft Office

Job description

Description

Location: Various Clinics including Salt Lake Downtown, Salt Lake Foothill, and other locations throughout the Salt Lake Valley

Schedule: M - F anytime 7 am - 7 pm

Pay Range: $18 - $20/hour

Interview Process: 1. Apply online 2. Virtual interview for you to meet the team and learn more about the role (15-20 minutes) 3. Offer and training

The Position:

Mountain Land Physical Therapy, in partnership with Registered Physical Therapists (RPT), is hiring a friendly, organized, and tech-savvy Patient Care Coordinator to join our outpatient physical therapy team. In this front desk medical office role, you’ll manage patient scheduling and payment collection, while creating a welcoming clinic environment. This position includes full training and mentorship, which is ideal for both experienced medical receptionists and those new to healthcare.

What You’ll Do:

Greet and check in patients, creating a friendly and professional first impression

• Manage physical therapists' schedules using our scheduling software
• Collect co-pays, co-insurance, deductibles, and private payments at time of service
• Answer phones and respond to emails with exceptional customer service
• Maintain HIPAA compliance and confidentiality in all patient interactions
• Keep the front desk and waiting area organized, efficient, and welcoming
• Assist with medical record updates and administrative tasks

What We’re Looking For:

• Previous front office, medical receptionist, or customer service experience preferred
• Comfort using Microsoft Office and learning a scheduling software
• Strong communication and multitasking skills
• Friendly, team-oriented personality with a professional demeanor
• Willingness to learn and grow in a healthcare setting

Why Join Us:

• Supportive team culture with mentorship at every stage of your career
• Room to grow into roles in medical billing, office management, or clinic operations
• Work that makes a difference by helping patients on their journey to recovery

Requirements

• High school diploma or equivalent
• Friendly, professional communication skillsComfortable using computers and learning new software
• Able to multitask in a fast-paced clinic
• Reliable and punctual
• Customer service or office experience preferred