Patient Care Coordinator PRN

Mountain Land Physical Therapy, Inc; Salt Lake City, Northern (UT, KY); Hybrid; USD 25,000 - 28,000; Full time

Job summary

Mountain Land Physical Therapy, in partnership with Registered Physical Therapists (RPT), is hiring a friendly Patient Care Coordinator to join our outpatient clinics across the Salt Lake Valley. In this front desk medical office role, you’ll manage patient scheduling and payment collection while creating a welcoming clinic environment.

This position includes full training and mentorship, ideal for both experienced medical receptionists and those new to healthcare, with room to grow into medical

Qualifications

• Front desk/medical receptionist or customer service experience preferred.
• Comfort using Microsoft Office and learning scheduling software.
• Strong communication and multitasking skills.
• Friendly, team-oriented with professional demeanor.
• Willingness to learn and grow in a healthcare setting.

Responsibilities

• Greet and check in patients, creating a friendly and professional first impression.
• Manage physical therapists' schedules using our scheduling software.
• Collect co-pays, co-insurance, deductibles, and private payments at time of service.
• Answer phones and respond to emails with exceptional customer service.
• Maintain HIPAA compliance and confidentiality in all patient interactions.
• Keep the front desk and waiting area organized, efficient, and welcoming.
• Assist with medical record updates and administrative tasks.

Skills

Front desk experience

Customer service

Scheduling software

HIPAA compliance

Microsoft Office

Multitasking

Professional communication

Education

High school diploma

Tools

Microsoft Office

Scheduling software

Job description

Description

Location: Various Clinics including Salt Lake Downtown, Salt Lake Foothill, and other locations throughout the Salt Lake Valley

Schedule: M - F anytime 7 am - 7 pm

Pay Range: $18 - $20/hour

Interview Process: 1. Apply online 2. Virtual interview for you to meet the team and learn more about the role (15-20 minutes) 3. Offer and training

The Position:

Mountain Land Physical Therapy, in partnership with Registered Physical Therapists (RPT), is hiring a friendly, organized, and tech-savvy Patient Care Coordinator to join our outpatient physical therapy team. In this front desk medical office role, you’ll manage patient scheduling and payment collection, while creating a welcoming clinic environment. This position includes full training and mentorship, which is ideal for both experienced medical receptionists and those new to healthcare.

What You’ll Do:

Greet and check in patients, creating a friendly and professional first impression

• Manage physical therapists' schedules using our scheduling software
• Collect co-pays, co-insurance, deductibles, and private payments at time of service
• Answer phones and respond to emails with exceptional customer service
• Maintain HIPAA compliance and confidentiality in all patient interactions
• Keep the front desk and waiting area organized, efficient, and welcoming
• Assist with medical record updates and administrative tasks

What We’re Looking For:

• Previous front office, medical receptionist, or customer service experience preferred
• Comfort using Microsoft Office and learning a scheduling software
• Strong communication and multitasking skills
• Friendly, team-oriented personality with a professional demeanor
• Willingness to learn and grow in a healthcare setting

Why Join Us:

• Supportive team culture with mentorship at every stage of your career
• Room to grow into roles in medical billing, office management, or clinic operations
• Work that makes a difference by helping patients on their journey to recovery

Requirements

• High school diploma or equivalent
• Friendly, professional communication skillsComfortable using computers and learning new software
• Able to multitask in a fast-paced clinic
• Reliable and punctual
• Customer service or office experience preferred