Patient Care & Scheduling Specialist II

PHOENIX PHYSICAL THERAPY; Mifflintown (Juniata County); On-site; USD 36,000 - 48,000; Full time

Job summary

Phoenix Physical Therapy in Mifflintown, PA is seeking a Patient Care Coordinator II to support the clinic by managing front-office operations, scheduling, insurance verification, and billing to help meet revenue goals. This role combines administrative tasks with patient interaction and requires accuracy, organization, and good communication.

You will greet patients, collect payments, enter demographics, verify coverage, and coordinate care with clinicians, while learning manuals and procedures.

Qualifications

• High School Diploma or GED required; associates degree preferred.
• 2 years of medical billing/terminology experience preferred (HCFA 1500, CPT, ICD-9).
• Current CPR Certification.

Responsibilities

• Greets and registers patients or visitors and directs them to the appropriate department.
• Manage scheduling and patient demographics; verify insurance information.
• Collects payments and records in the system; reconciles funds.
• Audits visits for prescriptions, authorizations, and payments for accuracy.
• Performs clerical duties and assists with EMR data entry.

Skills

Excellent Customer Service

Work under supervision

Effective communication

Organizational skills

MS Word / data entry with EMR

Multitasking

Education

High School Diploma or GED

Associates Degree or business coursework preferred

Current CPR Certificate

Tools

EMR systems

Microsoft Word

Job description

Phoenix Physical Therapy in Mifflintown, PA is seeking a Patient Care Coordinator II to support the clinic by managing front-office operations, scheduling, insurance verification, and billing to help meet revenue goals. This role combines administrative tasks with patient interaction and requires accuracy, organization, and good communication.

You will greet patients, collect payments, enter demographics, verify coverage, and coordinate care with clinicians, while learning manuals and procedures.