Patient Care & Scheduling Specialist – Growth Path

HearingLife; Florida; Sur place; USD 29 000 - 30 000; Plein temps

Avantages offerts par ce poste

PTO & Paid Holidays

Medical, dental, vision, and HSA

401K+ Match

Maternity Leave

Short/Long Term Disability coverage

Free Life Insurance

Pet Insurance

Hearing Aids discounts for family

Daycare Flex Savings Plan

Growth and development opportunities

Résumé du poste

HearingLife is seeking a Patient Care Coordinator at our Santa Rosa Beach, FL clinic to provide exceptional patient care in a fast-paced retail setting. You will drive patient engagement, manage appointments and billing tasks, and support clinic operations daily.

As the face of the clinic, you will ensure a positive patient experience, handle insurance verification, and coordinate patient needs while upholding HIPAA standards and a caring approach to hear better for our communities.

Qualifications

• High school diploma or GED required; college degree preferred.
• Minimum of 1–2 years of experience in a customer service, administrative, or healthcare-related role.

Responsabilités

• Welcome all patients and maintain high level of customer service.
• Inbound and outbound phone calls, 50-75 per day.
• Schedule and confirm all patient appointments.
• PPI intake and processing.
• Collect and verify medical insurance information for patients.
• Ordering and receiving office supplies.
• Payment processing.
• Hearing aid supplies inventory management.
• Maintain office cleanliness.
• Uphold and maintain all HIPAA standards.

Connaissances

Interpersonal communication

Organizational skills

Multitasking

Tech literacy (scheduling & EMR)

Formation

High school diploma or GED

College degree preferred

Description du poste

HearingLife is seeking a Patient Care Coordinator at our Santa Rosa Beach, FL clinic to provide exceptional patient care in a fast-paced retail setting. You will drive patient engagement, manage appointments and billing tasks, and support clinic operations daily.

As the face of the clinic, you will ensure a positive patient experience, handle insurance verification, and coordinate patient needs while upholding HIPAA standards and a caring approach to hear better for our communities.