Patient Care & Scheduling Specialist - Eye Care

Virginia Eye Consultants; Norfolk (VA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Full Benefits Package - Medical,Vision

401k + Employer Matching

Paid Time Off and Paid Holidays

Paid Maternity Leave

Optical Education Reimbursement

Competitive Base Pay

Job summary

Virginia Eye Consultants in Norfolk, VA seeks a Patient Coordinator to be the first point of contact for patients, ensuring a smooth check-in/out process and exemplary patient care. The role requires handling administrative tasks and coordinating with the Ophthalmology department.

Located in Norfolk with occasional travel to Virginia Beach, Suffolk, and Hampton, the position offers a full-time schedule and mileage reimbursement for travel between offices.

Qualifications

• High school diploma or GED required.
• At least 1 year of related experience or training.
• Proficient with Microsoft Office suite (Excel, Word, PowerPoint, Outlook).
• Ability to travel to satellite offices as needed.
• Strong communication and teamwork skills.

Responsibilities

• Provide exceptional customer service in person or by phone.
• Answer external and internal calls promptly and courteously.
• Manage patient flow and office scheduling efficiently.
• Collect payments and know common visit fees; reconcile daily cash.
• Perform general office duties and maintain cleanliness as directed.

Skills

Customer service

Phone etiquette

Time management

Teamwork

Adaptability

Attentiveness to detail

Education

High school diploma or GED

1 year related experience or training

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Virginia Eye Consultants in Norfolk, VA seeks a Patient Coordinator to be the first point of contact for patients, ensuring a smooth check-in/out process and exemplary patient care. The role requires handling administrative tasks and coordinating with the Ophthalmology department.

Located in Norfolk with occasional travel to Virginia Beach, Suffolk, and Hampton, the position offers a full-time schedule and mileage reimbursement for travel between offices.