Patient Care & Scheduling Specialist

Optum; Carmel (IN); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Comprehensive benefits package

Education reimbursement

401(k) Savings Plan

Job summary

UnitedHealth Group is seeking a frontline professional for the Carmel, IN location to support Primary & Specialty Care. You will greet patients, verify insurance, schedule appointments, collect co-pays, and maintain medical records in a fast-paced clinic environment.

The role requires a High School Diploma or GED with 6+ months of medical front office experience; preferred 1+ year experience, EMR knowledge, and typing skills. Competitive benefits and growth opportunities are offered.

Qualifications

• High School Diploma or GED is required.
• 6+ months of experience in a medical front office (scheduling, check-in/out, insurance verification, and medical records).
• Preferred: 1+ year front-office experience, EMR proficiency, fast typing (50–60 wpm).

Responsibilities

• Greet patients as they enter the practice.
• Verify insurance information and collect co-pays.
• Schedule appointments and manage referrals.
• File and maintain medical records; answer calls promptly.

Skills

Phone etiquette

Scheduling appointments

Insurance verification

Medical records handling

Typing 50-60 wpm

Education

High School Diploma/GED

Tools

EMR software

Microsoft Office

Job description

UnitedHealth Group is seeking a frontline professional for the Carmel, IN location to support Primary & Specialty Care. You will greet patients, verify insurance, schedule appointments, collect co-pays, and maintain medical records in a fast-paced clinic environment.

The role requires a High School Diploma or GED with 6+ months of medical front office experience; preferred 1+ year experience, EMR knowledge, and typing skills. Competitive benefits and growth opportunities are offered.