Patient Care & Scheduling Specialist

Optum

Lake Carmel (NY)

On-site

USD 25,000 - 44,000

Full time

14 days+
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Benefits offered by this job

Paid Time Off
Medical Plan options
Dental and Vision Insurance
401(k) Savings Plan

Job summary

Optum in Carmel, NY is seeking a Patient Care Coordinator to support Gastroenterology services. The role involves greeting patients, verifying insurance, scheduling appointments, and coordinating referrals within a fast-paced care team.

The position requires strong administrative skills, experience in a medical office, and the ability to maintain patient confidentiality in a HIPAA-compliant environment. Location is Carmel, NY, with standard clinic hours.

Qualifications

  • High School Diploma or GED is required.
  • 1+ years of computer proficiency with Outlook, Excel and Word.
  • 1+ years of experience in medical office roles, including scheduling, check-in/out, insurance verification, and records management.

Responsibilities

  • Greets patients and visitors with a friendly, professional demeanor.
  • Verify insurance and collect co-pays, ensuring accurate patient information.
  • Schedule appointments and procedures in an organized, efficient manner.
  • Check in and check out patients and maintain medical records.
  • Communicate with care teams and coordinate referrals and follow-ups.

Skills

Microsoft Outlook
Excel
Word
Multi-tasking

Education

High School Diploma/GED

Tools

EPIC

Job description

Optum in Carmel, NY is seeking a Patient Care Coordinator to support Gastroenterology services. The role involves greeting patients, verifying insurance, scheduling appointments, and coordinating referrals within a fast-paced care team.

The position requires strong administrative skills, experience in a medical office, and the ability to maintain patient confidentiality in a HIPAA-compliant environment. Location is Carmel, NY, with standard clinic hours.

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