Patient Care & Scheduling Specialist

BEACON BEHAVIORAL SUPPORT SERVICES

Bellaire (TX)

On-site

USD 25,000 - 39,000

Full time

43 hours ago

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Job summary

BEACON BEHAVIORAL SUPPORT SERVICES in Bellaire, TX is seeking a dedicated full-time team member to support Spravato treatment workflows and related patient care. You will manage schedules, obtain and maintain patient authorizations, assist with medication ordering from pharmacies, and ensure REMS, DEA, and HIPAA compliance across daily operations.

The role requires strong communication with doctors, initiative, and a patient-first attitude, along with the ability to stand for long periods and

Qualifications

Ability to take ownership and show initiative in daily tasks.
Comfortable communicating with doctors and keeping them on task.
Able to provide feedback to superiors in a professional manner.
Exhibits a patient-first mentality with high integrity.
Detail oriented with meticulous record keeping.
Physically able to stand for long hours during shifts.

Responsibilities

Managing schedules related to Spravato treatments.
Obtaining prior authorizations for new patients.
Maintaining authorizations for active patients.
Assisting with patient care and medication ordering from various pharmacies.
Maintaining compliance with REMS, DEA, Med log audits etc.
Auditing Spravato charts as needed.
Assisting with Spravato consults as needed.
Providing a safe and therapeutic environment for daily treatment sessions.
Office administrative tasks including answering phones, organizing, managing leads, reporting activity to center manager, collecting copays, and handling medical records in HIPAA compliance.