Front Desk/Spravato Coordinator

BEACON BEHAVIORAL SUPPORT SERVICES; Bellaire (TX); On-site; USD 25,000 - 39,000; Full time

Job summary

BEACON BEHAVIORAL SUPPORT SERVICES in Bellaire, TX is seeking a dedicated full-time team member to support Spravato treatment workflows and related patient care. You will manage schedules, obtain and maintain patient authorizations, assist with medication ordering from pharmacies, and ensure REMS, DEA, and HIPAA compliance across daily operations.

The role requires strong communication with doctors, initiative, and a patient-first attitude, along with the ability to stand for long periods and

Qualifications

• Ability to take ownership and show initiative in daily tasks.
• Comfortable communicating with doctors and keeping them on task.
• Able to provide feedback to superiors in a professional manner.
• Exhibits a patient-first mentality with high integrity.
• Detail oriented with meticulous record keeping.
• Physically able to stand for long hours during shifts.

Responsibilities

• Managing schedules related to Spravato treatments.
• Obtaining prior authorizations for new patients.
• Maintaining authorizations for active patients.
• Assisting with patient care and medication ordering from various pharmacies.
• Maintaining compliance with REMS, DEA, Med log audits etc.
• Auditing Spravato charts as needed.
• Assisting with Spravato consults as needed.
• Providing a safe and therapeutic environment for daily treatment sessions.
• Office administrative tasks including answering phones, organizing, managing leads, reporting activity to center manager, collecting copays, and handling medical records in HIPAA compliance.

Skills

Ownership

Communication with doctors

Feedback to superiors

Patient-first attitude

Integrity

Detail oriented

Stamina to stand long hours

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

HAUSER-Houston, TX REG FULL TIME Bellaire, TX, US

2 days ago Requisition ID: 3345

Primary responsibilities include, but are not limited to:

• Managing schedules related to Spravato treatments.
• Obtaining prior authorizations for new patients
• Maintaining authorizations for active patients.
• Assisting with patient care and medication ordering from various pharmacies.
• Maintaining compliance with REMS, DEA, Med log audits etc.
• Auditing Spravato Charts as needed
• Assisting with Spravato consults as needed
• Providing a safe and therapeutic environment for daily treatment sessions
• Office administrative tasks such as answering phones, maintaining office organization, managing leads, reporting statistical activity to center manager, collecting copays, and handling all medical records in compliance with HIPAA

Characteristics of Our Employees:

• Takes ownership and demonstrates initiative, flexibility, and ability to think and find answers
• Comfortable communicating with doctors and keeping them on task
• Able to provide feedback to superiors comfortably and professionally
• Displays a "patient first" mentality
• Exemplifies strong work ethic and operates with highest level of integrity in and outside of the office
• Detail oriented
• Physically able to stand on feet for many hours at a time