Front Desk/Spravato Coordinator

Cedar Park TMS; Houston (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

HAUSER-Houston in Bellaire, TX is seeking a full-time office administrator to manage Spravato treatment schedules, obtain prior authorizations, and maintain active authorizations. The role supports patient care and ensures compliance with REMS, DEA, and HIPAA in a fast-paced clinical setting.

You will assist with medication ordering, chart audits, and office tasks such as answering phones, managing leads, collecting copays, and maintaining medical records.

Qualifications

• Must demonstrate ownership, initiative, and flexibility.
• Ability to communicate with doctors and keep them on task.
• Able to provide feedback to superiors professionally.
• Patient-first mentality and high integrity in and out of the office.
• Detail-oriented with accuracy in records and processes.
• Physically able to stand for long periods during shifts.

Responsibilities

• Managing schedules related to Spravato treatments.
• Obtaining prior authorizations for new patients.
• Maintaining authorizations for active patients.
• Assisting with patient care and medication ordering from various pharmacies.
• Maintaining compliance with REMS, DEA, Med log audits etc.
• Auditing Spravato charts as needed.
• Assisting with Spravato consults as needed.
• Providing a safe and therapeutic environment for daily treatment sessions.
• Office administrative tasks: answering phones, maintaining office organization, managing leads, reporting statistics to center manager, collecting copays, and handling all medical records in compliance with HIPAA.

Skills

Ownership mindset

Communication with doctors

Feedback to supervisors

Patient-first mentality

Integrity

Detail oriented

Stamina for long hours

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

HAUSER-Houston, TX REG FULL TIME Bellaire, TX, US

4 days ago Requisition ID: 3345

Primary responsibilities include, but are not limited to:

• Managing schedules related to Spravato treatments.
• Obtaining prior authorizations for new patients
• Maintaining authorizations for active patients.
• Assisting with patient care and medication ordering from various pharmacies.
• Maintaining compliance with REMS, DEA, Med log audits etc.
• Auditing Spravato Charts as needed
• Assisting with Spravato consults as needed
• Providing a safe and therapeutic environment for daily treatment sessions
• Office administrative tasks such as answering phones, maintaining office organization, managing leads, reporting statistical activity to center manager, collecting copays, and handling all medical records in compliance with HIPAA

Characteristics of Our Employees:

• Takes ownership and demonstrates initiative, flexibility, and ability to think and find answers
• Comfortable communicating with doctors and keeping them on task
• Able to provide feedback to superiors comfortably and professionally
• Displays a "patient first" mentality
• Exemplifies strong work ethic and operates with highest level of integrity in and outside of the office
• Detail oriented
• Physically able to stand on feet for many hours at a time