Patient Care Navigator

highbarhealth; Cranston (RI); On-site; USD 39,000 - 52,000; Full time

Job summary

Highbar Physical Therapy is seeking a Patient Care Coordinator to join our outpatient clinic. The PCC will greet patients, schedule appointments, collect co-pays, relay insurance information, and provide authorization details to patients, relieving clinical staff of administrative duties.

As part of the clinical team, you will manage patient intake, navigate insurance benefits, and communicate clearly with patients and providers.

Qualifications

• Greet patients and direct visitors, handle scheduling and intake.
• Collect co-pays and document payments.
• Explain benefits and authorization requirements to patients.

Responsibilities

• Manage daily messages and update schedules.
• Greet patients and direct clinic traffic.
• Handle patient intake and initial paperwork.
• Process co-payments and receipts.
• Maintain insurance benefit information and referrals.

Skills

Customer service

Scheduling

Insurance knowledge

Communication skills

Education

High school diploma or GED

Associate degree in healthcare administration

Job description

Highbar Physical Therapy is seeking a Patient Care Coordinator to join our outpatient clinic. The PCC will greet patients, schedule appointments, collect co-pays, relay insurance information, and provide authorization details to patients, relieving clinical staff of administrative duties.

As part of the clinical team, you will manage patient intake, navigate insurance benefits, and communicate clearly with patients and providers.