Patient Care Coordinator: Impactful Care & Growth

Ivy Rehab Network; Hudsonville (MI); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Full benefits package available within

Paid time off

Paid holidays

Bonus incentive opportunities

Mentorship program

Career development

Job summary

Ivy Rehab Network is seeking a Patient Coordinator for our Hudsonville, MI clinics. This role supports clinicians and staff by greeting patients, scheduling, handling calls, verifying insurance, obtaining authorizations, collecting payments, and assisting with new patient processing.

The successful candidate thrives in a patient-focused, team-driven environment. Join a growing network that emphasizes world-class care across therapies and ABA services.

Qualifications

• 2+ years of administrative experience in a healthcare setting.
• Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
• Strong time management and ability to multi-task in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.
• Adaptability and positive attitude with fluctuating workloads.

Responsibilities

• Greet and check-in patients and verify information.
• Schedule appointments and manage the calendar.
• Answer incoming phone calls and assist callers.
• Verify insurance coverage and obtain necessary authorizations.
• Collect payments and process new patient registrations.
• Help the clinic maintain optimal performance.

Skills

Administrative experience

Time management

Multi-tasking

Patient-focused

Tools

Microsoft Office

Job description

Ivy Rehab Network is seeking a Patient Coordinator for our Hudsonville, MI clinics. This role supports clinicians and staff by greeting patients, scheduling, handling calls, verifying insurance, obtaining authorizations, collecting payments, and assisting with new patient processing.

The successful candidate thrives in a patient-focused, team-driven environment. Join a growing network that emphasizes world-class care across therapies and ABA services.