Patient Care & Scheduling Coordinator (Medical Office)

Baycare; Florida; On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, Dental, Vision

Paid time off

Tuition reimbursement

401k match and additional yearly

Yearly performance appraisals and team

Career bonuses

Community discounts

Job summary

BayCare is seeking a Medical Office Representative to provide exceptional customer service to our community in the Tampa Bay and west central Florida regions. The role is based in Palmetto, FL and is full-time, non-exempt.

The Medical Office Rep supports the physician's office health care team, greets patients, collects information, schedules appointments, assists with inquiries, and helps with billing questions while upholding our patient-first values and teamwork.

Qualifications

• High School or equivalent.
• 6 months of healthcare experience or 6 months of customer service.
• Strong communication and customer service skills.

Responsibilities

• Greets and signs in patients.
• Obtains patient information.
• Schedules patient appointments.
• Assists with patient inquiries.
• May arrange for other procedures.
• Laboratory and consultations with referral doctors.
• Collects and posts payments.
• Assists patients with billing questions.
• Ensures completeness of encounter form prior to patient checkout.
• Sorts and distributes mail.
• Copies medical records.

Skills

Customer service

Healthcare experience

Communication skills

Phone etiquette

Education

High School Diploma

Job description

BayCare is seeking a Medical Office Representative to provide exceptional customer service to our community in the Tampa Bay and west central Florida regions. The role is based in Palmetto, FL and is full-time, non-exempt.

The Medical Office Rep supports the physician's office health care team, greets patients, collects information, schedules appointments, assists with inquiries, and helps with billing questions while upholding our patient-first values and teamwork.