Patient Care & Scheduling Coordinator – Bonus Eligible

Professional Physical Therapy; Hicksville (NY); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Monthly performance bonus

Medical, dental, vision insurance

Life insurance

401k

Employee assistance program

Employee discounts

Employee referral program

Paid time off (PTO)

Job summary

Professional Physical Therapy in Hicksville, NY is seeking a Patient Care Coordinator to be the first point of contact for patients and ensure a positive experience. You will greet patients, answer phones, schedule appointments, handle new patient registrations, discuss insurance and payments, and assist with day-to-day administrative tasks in a busy clinical setting.

The role requires strong communication and computer skills and a focus on service excellence.

Qualifications

• High school diploma or equivalent.
• Experience in customer service or healthcare admin.
• Strong interpersonal and communication skills.
• Detail-oriented with strong organizational skills.

Responsibilities

• Greet patients.
• Answer phones.
• Schedule patient appointments.
• Complete new patient registrations and data entry.
• Discuss insurance benefits, authorization requirements and payment responsibilities.
• Collect patient balances (copay/deductible/coinsurance).
• Perform standard day-to-day clinical administrative responsibilities.

Skills

Customer service

Administrative skills

Communication

Attention to detail

Multitasking

Computer skills

Education

High school diploma

Job description

Professional Physical Therapy in Hicksville, NY is seeking a Patient Care Coordinator to be the first point of contact for patients and ensure a positive experience. You will greet patients, answer phones, schedule appointments, handle new patient registrations, discuss insurance and payments, and assist with day-to-day administrative tasks in a busy clinical setting.

The role requires strong communication and computer skills and a focus on service excellence.