Patient Care & Scheduling Coordinator

Precision Rehabilitation & Orthopedic Physical Therapy (PRO PT); Tulare (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health and dental insurance

Vision coverage

Employer-paid group life insurance

Short-term disability

Critical illness

Hospital indemnity

Voluntary life insurance

401(k) with employer matching

Job summary

Precision Rehabilitation & Orthopedic Physical Therapy is seeking a Patient Care Coordinator to greet patients, check in appointments, verify insurance, collect copays, and schedule initial evaluations and follow ups. You will maintain front office organization and use the practice's software to keep records accurate.

Ideal candidates have a high school diploma, at least two years in a medical reception or similar role, and experience with Google Workspace, Microsoft Office, and EHR systems.

Qualifications

• High School Diploma or equivalency required.
• 2 years of experience as a Medical Receptionist or in a similar role within the healthcare industry.
• Basic computer skills in Google Workspaces and Microsoft Office products.

Responsibilities

• Welcome patients and visitors in a friendly and professional manner, providing assistance and direction as needed, and ensuring a positive first impression.
• Check in patients for appointments, verify insurance coverage and collect copayments as needed.
• Scheduling of follow-up appointments for patients.
• Distribute and collect medical forms, consent forms, and patient information packets, ensuring completion and accuracy, and assisting patients with filling out forms as needed.
• Document in medical records, when necessary, to explain cancellations of or changes in the physical therapy schedules.
• Answering incoming phone calls, transferring phone calls, taking messages and providing information to callers.
• Update referring clinics and Workers Compensation carriers with updated progress reports.
• Manage prescription log in Dashboard.
• Maintain accurate and up-to-date patient records, including demographic information, medical history, insurance details, and appointment schedules, ensuring confidentiality and compliance with HIPAA regulations.
• All other duties as assigned (i.e. assisting in training dept. staff, ordering supplies, etc.)

Skills

Bilingual (English/Spanish)

EHR systems

Medical terminology

Work under pressure

Appointment scheduling software

Organization & multitasking

Customer service

Data entry & record-keeping

HIPAA compliance

Observation & recording of patient •

Education

High School Diploma or equivalent

Tools

EHR systems

Google Workspace

Microsoft Office

Scheduling software

Job description

Precision Rehabilitation & Orthopedic Physical Therapy is seeking a Patient Care Coordinator to greet patients, check in appointments, verify insurance, collect copays, and schedule initial evaluations and follow ups. You will maintain front office organization and use the practice's software to keep records accurate.

Ideal candidates have a high school diploma, at least two years in a medical reception or similar role, and experience with Google Workspace, Microsoft Office, and EHR systems.