Patient Care Coordinator: Scheduling, Admin & Liaison

Beltone; Salem (IN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Paid Holidays

Employee Assistance Program (EAP)

Nectar recognition program

401(k) Retirement Plan

Job summary

Beltone is seeking an enthusiastic office assistant to support our hearing care team in Salem, IN. The role focuses on patient interaction, scheduling, and administrative tasks that keep the clinic running smoothly.

You will collaborate with the Hearing Care Professional, manage appointments, assist local marketing efforts, handle calls, and ensure HIPAA compliance while delivering excellent service to every patient. This entry-level position offers on-site teamwork and opportunities for growth.

Qualifications

• High School diploma or equivalent required.
• Preferred: 2 years' experience in office administration, sales, or customer service.
• Proficiency in MS Office (Word, Excel, Outlook).
• Flexible to work varying hours.

Responsibilities

• Administrative Support: Perform a range of office tasks efficiently.
• Patient Assistance: Support the Hearing Care Professional and serve as primary liaison for patients.
• Appointment Management: Schedule tests and track patient engagement.
• Marketing & Sales: Assist with local marketing efforts and cultivate community relationships.
• Communication: Handle incoming calls and follow up with patients professionally.
• Documentation & Compliance: Ensure HIPAA and state law compliance, verify patient eligibility.
• Financial Processing: Manage payments, reconcile cash balances, and oversee inventory.
• Office Environment: Maintain a clean, welcoming workspace.
• Collaborate with team to deliver excellent patient care.

Skills

Customer Service

Team Player

Self-motivated

Education

High School diploma or equivalent

Tools

MS Office

Job description

Beltone is seeking an enthusiastic office assistant to support our hearing care team in Salem, IN. The role focuses on patient interaction, scheduling, and administrative tasks that keep the clinic running smoothly.

You will collaborate with the Hearing Care Professional, manage appointments, assist local marketing efforts, handle calls, and ensure HIPAA compliance while delivering excellent service to every patient. This entry-level position offers on-site teamwork and opportunities for growth.