Patient Care Coordinator: Scheduling & Liaison

GN Group; Indianapolis (IN); On-site; USD 19,000 - 25,000; Full time

Job summary

Beltone in Indianapolis, IN is hiring a Patient Care Coordinator to provide administrative support, assist the Hearing Care Professional, and manage appointments. You will engage with patients as their primary liaison and help grow local relationships with referrals.

Applicants should have a High School diploma or equivalent; 2 years of office experience preferred, with strong MS Office skills. This is a full-time, on-site role with equal opportunity employment.

Qualifications

• High School diploma or equivalent required.
• Preferred: 2 years’ experience in office administration, sales, or customer service.

Responsibilities

• Administrative Support: Perform a range of office tasks efficiently.
• Patient Assistance: Support the Hearing Care Professional in guiding patients and serve as their primary liaison.
• Appointment Management: Optimize scheduling to maximize test opportunities and track patient engagement.
• Marketing & Sales: Assist with local marketing efforts, cultivating new community relationships and referrals.
• Communication: Handle incoming calls and follow up with patients professionally.
• Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.
• Financial Processing: Manage payments, reconcile cash balances, and oversee inventory.
• Office Environment: Maintain a clean, welcoming workspace.

Skills

Strong customer service

Team player

Self-motivated

Education

High School diploma or equivalent

Tools

MS Office

Job description

Beltone in Indianapolis, IN is hiring a Patient Care Coordinator to provide administrative support, assist the Hearing Care Professional, and manage appointments. You will engage with patients as their primary liaison and help grow local relationships with referrals.

Applicants should have a High School diploma or equivalent; 2 years of office experience preferred, with strong MS Office skills. This is a full-time, on-site role with equal opportunity employment.