Patient Care & Scheduling Concierge

Integrity Rehab Group; Spokane (WA); In loco; USD 26.000 - 29.000; Tempo pieno

Vantaggi offerti da questo lavoro

PTO

Holiday pay

Insurance (medical/dental/vision)

Descrizione del lavoro

Northwest Orthopaedic Specialists/Integrity Rehab Group in Spokane, WA is seeking a Patient Care Coordinator to greet patients, assist with insurance, referrals and scheduling, and support billing processes.

The role emphasizes excellent customer service, multitasking in a fast-paced clinic, and building strong patient rapport. Prior healthcare or billing experience is strongly preferred, with opportunities for bonus plans.

Competenze

• Great attitude and a desire to help others.
• Ability to work independently and as a team.
• Superior customer service and communication skills.
• Ability to multitask and remain detail oriented.
• Adaptable.

Mansioni

• Working knowledge of our electronic health records system.
• Navigating between multiple computer programs and web base portals.
• Greeting patients in a friendly, supportive manner.
• Answering incoming calls.
• Scheduling new and reoccurring appointments.
• Verifying insurance coverage and obtaining insurance authorizations.
• Collecting patient payments and balancing end of day.
• Post daily charges into billing software.
• Manage insurance denials and accounts receivable.
• Participating in training programs and staff meetings.
• Prior healthcare and billing experience are strongly preferred.

Conoscenze

Customer service

Communication

Multitasking

Detail oriented

Team player

Adaptable

Descrizione del lavoro

Northwest Orthopaedic Specialists/Integrity Rehab Group in Spokane, WA is seeking a Patient Care Coordinator to greet patients, assist with insurance, referrals and scheduling, and support billing processes.

The role emphasizes excellent customer service, multitasking in a fast-paced clinic, and building strong patient rapport. Prior healthcare or billing experience is strongly preferred, with opportunities for bonus plans.