Patient Care Coordinator - Front Desk & Scheduling

Integrity Rehab Group; Spokane Valley (WA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Charity Day

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401K + company match

Job summary

Northwest Orthopaedic Specialists/Integrity Rehab Group in Spokane Valley, WA is seeking a Patient Care Coordinator I to help manage front desk operations, schedule referrals, verify insurance, and support daily clinic activities.

The PCC-I works with the Clinic Director to ensure smooth patient intake, accurate documentation, and a welcoming environment, while developing professional skills in an expanding rehabilitation network.

Qualifications

• High School Diploma or equivalent.
• Strong customer service skills.
• Ability to multitask and learn new software quickly.
• Excellent time management and presentation skills.

Responsibilities

• Collect all money due at the time of service.
• Convert referrals into evaluations.
• Schedule patient visits.
• Provide excellent customer service.
• Create an inviting clinic atmosphere.
• Monitor and influence arrival rate through a great customer experience.
• Manage schedule efficiently and handle documents and overtime.
• Manage non-clinical documentation and deposits.
• Monitor clinic inventory and reporting.

Skills

High School Diploma or equivalent

Communication skills

Multitask

Organizational detail

Time management

Presentation skills

Education

High School Diploma or equivalent

Job description

Northwest Orthopaedic Specialists/Integrity Rehab Group in Spokane Valley, WA is seeking a Patient Care Coordinator I to help manage front desk operations, schedule referrals, verify insurance, and support daily clinic activities.

The PCC-I works with the Clinic Director to ensure smooth patient intake, accurate documentation, and a welcoming environment, while developing professional skills in an expanding rehabilitation network.