Patient Care Scheduler & Transport Coordinator

Element Care; Boston (MA); On-site; USD 34,000 - 46,000; Full time

Job summary

Element Care in Brighton, MA seeks a Medical Administrative Coordinator to support an Interdisciplinary team by scheduling diagnostic appointments, coordinating transportation, and delivering excellent customer service. The role emphasizes strong organization and communication within a busy clinical environment.

You will maintain the master appointment schedule, coordinate with participants and caregivers, manage EMR documentation, and collaborate with transportation vendors to arrange rides for

Qualifications

• High school diploma or equivalent.
• Two years experience as a Secretary; Medical Secretary experience preferred.
• Certified in Medical Terminology preferred.
• Electronic Medical Record experience preferred.
• Strong written and verbal communication skills.
• Ability to multi-task efficiently in a high pressure environment.
• COVID vaccination preferred.

Responsibilities

• Schedules and confirms patient diagnostic appointments, surgeries and medical consultations.
• Attends team meetings and participates in coordination of participant care.
• Acts as Transportation Driver Designee on the IDT and coordinates transportation.
• Maintains the weekly appointment schedule and shares updates with participants, caregivers and staff.
• Tracks receipt of medical records and test results in EMR.
• Runs EMR reports to ensure tasks and notes are complete.
• Maintains participant charts and liaises with transportation providers.
• Schedules rides with transportation vendors for ADH and external appointments based on safety and efficiency.
• Conducts quarterly CMS audits for surveys.
• Participates in Element Care committees and communicates information to the team.
• Performs clerical tasks such as ordering supplies.
• Verifies demographic and insurance information with hospitals and offices.

Skills

Communication skills

Multi-tasking

Organizational skills

Problem solving

Teamwork

Education

High school diploma or equivalent

Tools

EMR system

Microsoft Office

Job description

Element Care in Brighton, MA seeks a Medical Administrative Coordinator to support an Interdisciplinary team by scheduling diagnostic appointments, coordinating transportation, and delivering excellent customer service. The role emphasizes strong organization and communication within a busy clinical environment.

You will maintain the master appointment schedule, coordinate with participants and caregivers, manage EMR documentation, and collaborate with transportation vendors to arrange rides for