Patient Care Scheduler & Referrals Coordinator

Ascension Health; Indianapolis (IN); On-site; USD 27,000 - 36,000; Full time

Benefits offered by this job

Comprehensive health coverage: medical

401(k)/403(b) retirement options

Paid time off and holidays

Tuition reimbursement and professional

Employee Assistance Program

Life insurance and disability coverage

Parental leave and family benefits

Job summary

Ascension Health in Indianapolis, IN is seeking a full-time Home Care Scheduling Specialist to support the Home Care team and St. Vincent PACE during daytime hours.

You will coordinate external medical appointments, log all details in the electronic medical record, and maintain the external provider contact directory in line with site workflows and compliance.

This role emphasizes accuracy, timeliness, and compassionate patient service in a caring, mission-driven health system.

Qualifications

• High School diploma equivalency or 1 year of related experience.
• Licensure/certification can substitute for education or experience.

Responsibilities

• Scheduling & Referrals: Coordinate external medical appointments, referrals, and schedule changes for assigned patients.
• EHR Documentation: Log all appointments, special instructions, and patient details accurately into the electronic medical system.
• Provider Contact Management: Maintain and regularly update the external provider contact directory.
• Protocol & Compliance: Follow site-specific workflows and keep documentation up to date to ensure compliance.

Skills

Communication

Education

High School diploma equivalency OR 1 year of applicable cumulative job specific experience

Note: Licensure/certification can be used in lieu of education or experience

Tools

EHR system

Job description

Ascension Health in Indianapolis, IN is seeking a full-time Home Care Scheduling Specialist to support the Home Care team and St. Vincent PACE during daytime hours.

You will coordinate external medical appointments, log all details in the electronic medical record, and maintain the external provider contact directory in line with site workflows and compliance.

This role emphasizes accuracy, timeliness, and compassionate patient service in a caring, mission-driven health system.