Patient Care Scheduler & Medical Support Specialist

Veterans Health Administration; Bonham (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

The Veterans Health Administration is seeking a detail-oriented administrative clerk to provide support across inpatient units, outpatient clinics, and ancillary services. You will perform front desk duties, schedule appointments, and manage patient data, eligibility, and travel-related processes.

You will use Word, Excel, Vista, and CPRS to maintain records, communicate with patients and staff, and ensure accurate handling of information in a busy clinical environment.

Qualifications

• Knowledge of basic medical terminology to assist in patient care.
• Skill in recording patient messages and understanding physician requests.
• Ability to interact courteously with diverse patients and health care staff.
• Ability to operate office automation software and scheduling systems.

Responsibilities

• Assist with front desk duties, answer calls, and welcome visitors to the clinic or unit.
• Schedule and reschedule patient appointments across multiple clinics.
• Review patient records for required information and verify demographics/insurance.
• Enter, modify, and retrieve patient data in electronic systems and reporting tools.

Skills

Medical terminology

Patient communication

Office software

Data entry/records

Education

High school diploma or GED

Transcript required (if applicable)

Tools

Word

Excel

Vista

CPRS

Job description

The Veterans Health Administration is seeking a detail-oriented administrative clerk to provide support across inpatient units, outpatient clinics, and ancillary services. You will perform front desk duties, schedule appointments, and manage patient data, eligibility, and travel-related processes.

You will use Word, Excel, Vista, and CPRS to maintain records, communicate with patients and staff, and ensure accurate handling of information in a busy clinical environment.