Medical Support Assistant - Patient Care & Scheduling

US-Department-of-Veterans-Affair; Hartford (VT); On-site; USD 42,000 - 64,000; Full time

Job summary

US Department of Veterans Affairs at White River Junction VA Medical Center seeks a Medical Support Assistant for full-time work in the Nursing, Acute Care services. The role involves front desk duties, scheduling, and coordinating patient care in a busy clinical environment.

The MSA will work under supervision at an entry level GS-3 to GS-5, providing essential administrative support to ensure timely patient treatment and proper documentation according to VA policies.

Qualifications

• High school diploma or GED is required.
• Experience requirements are noted as none at entry level.
• Proficiency with English language and basic medical terminology is expected.

Responsibilities

• Handle front desk duties, greet patients, and answer phones.
• Schedule and reschedule patient appointments per clinic needs.
• Review patient records and insurance information for accuracy.
• Coordinate with clinic staff to facilitate patient care and services.

Skills

Medical terminology

Customer service

Appointment scheduling

Communication skills

Education

High school diploma or GED

Tools

Office automation software

Job description

US Department of Veterans Affairs at White River Junction VA Medical Center seeks a Medical Support Assistant for full-time work in the Nursing, Acute Care services. The role involves front desk duties, scheduling, and coordinating patient care in a busy clinical environment.

The MSA will work under supervision at an entry level GS-3 to GS-5, providing essential administrative support to ensure timely patient treatment and proper documentation according to VA policies.