Patient Care Scheduler - Infusion Home Health

Option Care Health, Inc.; Riverside (CA); On-site; USD 30,000 - 43,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Paid Time Off

401K with Company Match

HSA Company Match

Tuition Reimbursement

Flex Spending Accounts

Life Insurance

Mental Health Services

Job summary

Option Care Health, Inc. in Riverside, CA is seeking a Patient Scheduler to coordinate staffing for patient visits, including nursing and network nursing. You will work closely with pharmacy, nursing, and warehouse teams to ensure timely patient care is delivered.

The role requires arranging staff across clinical areas, contacting patients and clinicians, and interpreting physician orders for scheduling. It also involves reporting and confidentiality in a fast-paced home infusion environment.

Qualifications

• High School diploma or equivalent.
• At least 1 year of scheduling experience.
• At minimum, 1 year of experience in a general office administration setting or a similar fast paced environment.

Responsibilities

• Ensures appropriate staffing is arranged for all patient care.
• Coordinates, monitors and schedules patient care across all clinical areas.
• Contacts patients and clinicians to schedule and confirm deliveries and visits.
• Responsible for interpreting physician’s orders and scheduling according to orders.
• Completes tasks and runs reports in required platforms.
• Coordinate scheduling needs with staffing availability.
• Ensures management is aware of staffing needs and requirements.
• Facilitates patient complaints or issues to appropriate department.
• May need to perform clerk functions in addition to scheduling functions in the absence of a clerk.
• Observes legal and ethical guidelines for safeguarding the confidentiality of patient and proprietary Option Care information.
• Accepts other responsibilities and duties that may be assigned.

Skills

Scheduling proficiency

Customer service

Verbal & written communication

Fast-paced environment adaptability

Education

High School diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Option Care Health, Inc. in Riverside, CA is seeking a Patient Scheduler to coordinate staffing for patient visits, including nursing and network nursing. You will work closely with pharmacy, nursing, and warehouse teams to ensure timely patient care is delivered.

The role requires arranging staff across clinical areas, contacting patients and clinicians, and interpreting physician orders for scheduling. It also involves reporting and confidentiality in a fast-paced home infusion environment.