Patient Care Scheduler — Fast-Paced Medical Office

Physicians' Primary Care of Southwest Florida; Cape Coral (FL); Vor Ort; USD 36.000 - 48.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental insurance

Vision insurance

401(k) with company match

PTO

Paid holidays

Uniform allowances at hire and each周年

CE courses paid

ERAP

Employee Assistance Program

Discounted legal and document services

Milestone gifts

Employee appreciation events

Zusammenfassung

Physicians’ Primary Care of Southwest Florida is seeking an Appointment Scheduler for the Adult Medicine division in Cape Coral. The schedule is 8:00 am to 5:00 pm, Monday through Friday, with duties including handling a high volume of calls and collecting patient demographics and insurance information.

The role requires experience in a high-volume call center, strong attention to detail, and the ability to maintain HIPAA compliance while coordinating with providers and staff.

Qualifikationen

• Experience in a high-volume call center environment.
• Strong attention to detail and accuracy.
• Ability to develop and maintain a good rapport with providers, staff, and patients.

Aufgaben

• Answer a high volume of calls in a professional manner.
• Obtain demographics and insurance information when scheduling appointments.
• Record information accurately into the patient management system.
• Communicate messages to appropriate parties.
• Maintain confidentiality and HIPAA compliance.

Kenntnisse

Call center experience

Attention to detail

Communication skills

HIPAA compliance

Medical office experience

Ausbildung

Medical office training

Jobbeschreibung

Physicians’ Primary Care of Southwest Florida is seeking an Appointment Scheduler for the Adult Medicine division in Cape Coral. The schedule is 8:00 am to 5:00 pm, Monday through Friday, with duties including handling a high volume of calls and collecting patient demographics and insurance information.

The role requires experience in a high-volume call center, strong attention to detail, and the ability to maintain HIPAA compliance while coordinating with providers and staff.