Front Desk Receptionist

Physicians' Primary Care of Southwest Florida; Fort Myers (FL); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid Time Off

Job summary

Physicians' Primary Care of Southwest Florida in Fort Myers is seeking a Front Desk Receptionist for the Adult Medicine division. This role supports patient check-in/out, handles payments, and assists with account questions, ensuring smooth daily operations in a fast-paced medical office.

You will maintain confidentiality under HIPAA, manage cash and receipts, and coordinate with staff and providers to deliver courteous service.

Qualifications

• Attention to detail
• Ability to interact effectively with patients
• HIPAA compliance awareness

Responsibilities

• Receive, code, post patient payments and process credit card transactions
• Assist patients with account/balance questions and referrals to Financial Counselor
• Maintain accurate deposit information and reconcile daily cash
• Maintain confidentiality and adhere to HIPAA guidelines

Job description

Physicians' Primary Care of Southwest Florida is a premier multi-specialty primary care practice with locations in Cape Coral, Fort Myers, and Lehigh Acres. We are currently seeking a Front Desk Receptionist for our Adult Medicine division in Fort Myers. Monday through Friday.

Our Check-Out Receptionists

• Receive, code, post patient payments, issue receipts, and process credit card transactions
• Assist patients with account/balance questions or provides referral to Financial Counselor
• Maintain accurate deposit information to include reports and encounter forms
• Reconcile daily cash and maintains balances each day
• Maintain the strictest confidentiality and adhere to all HIPAA guidelines and regulations

To Be Successful – You Need

• Knowledge of clinical cash payment policies and procedures
• Great attention to detail and the ability to record information accurately
• Ability to develop and maintain a good rapport and a cooperative working relationship with providers, staff, and patients
• Knowledge of insurances, referrals, and eligibility a must
• One year of medical office experience or a combination of medical education and office experience needed

What PPC Offers

• 30 years growing with and supporting our communities
• Award-winning physicians
• Ability to grow within the organization
• Health, dental, vision, and life insurances
• 401(k) with company match
• Paid Time Off (PTO)
• Paid holidays
• Employee Assistance Program (EAP)
• Uniform allowance
• Employee appreciation week and events

Physicians Primary Care of SWFL participates in E-Verify. Go to https://www.ppcswfl.com/wp-content/uploads/2023/06/E-Verify_Participation_Poster_Eng_Es-06.22.23.pdf for more information.