Patient Care Scheduler — Fast-Paced Dental Team

Utah facial and oral surgery; Lehi (UT); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Bonus potential

Annual merit reviews

Paid Time Off

401k plan w/ company match

Health Savings Account (HSA)

Medical, dental, and vision coverage

Life insurance

Short & Long-Term Disability

Employee Assistance Program

BLS/CPR Certification

Career path advancement

Job summary

Paradigm Oral Health is seeking a Scheduling Coordinator to join our in-office team in UT. The role centers on delivering Concierge level service to patients, referring offices, and staff, while optimizing provider time and room usage.

You will greet patients, answer calls with a friendly demeanor, and manage daily schedules to minimize wait times. A high school diploma and 1 year of customer service experience are required; prior oral surgery exposure is a plus.

Qualifications

• High school diploma or equivalent required.
• One year of customer service experience required.
• Previous oral surgery experience is a plus but not required.

Responsibilities

• Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.
• Greets patients and visitors immediately upon arrival with a friendly demeanor.
• Answers the phone promptly with a smile.
• Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms.
• Prepares a daily schedule for each provider.
• Manages patient flow to reduce patient wait time.
• Assists patients as necessary.
• Maintains reception area in a neat and orderly condition.
• Maintains professional relationship with referring offices.
• Maintains confidentiality of all information in accordance with HIPAA.
• Performs other related duties as assigned.

Skills

Dental terminology

Friendly personality

Typing

Organizational skills

Education

High school diploma or equivalent

Job description

Paradigm Oral Health is seeking a Scheduling Coordinator to join our in-office team in UT. The role centers on delivering Concierge level service to patients, referring offices, and staff, while optimizing provider time and room usage.

You will greet patients, answer calls with a friendly demeanor, and manage daily schedules to minimize wait times. A high school diploma and 1 year of customer service experience are required; prior oral surgery exposure is a plus.