Patient Care Representative

Sentara Health; Zion Crossroads (VA); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Medical/Dental/Vision insurance

401(k)/403(b) with employer match

Paid time off

Job summary

Sentara Spring Creek Family Medicine in Zion Crossroads, VA is hiring a full-time Patient Care Representative. The role focuses on patient registration, check-in/check-out, collecting co-pays, scheduling appointments, and requests for medical records. You will greet patients and visitors and handle phone inquiries.

Hours are Monday to Friday, 8:00 AM–5:00 PM in dayshift. A High School Diploma is required and customer service experience is preferred to improve the patient experience.

Qualifications

• High School Diploma is required.
• Customer service experience is preferred.

Responsibilities

• Register patients at the site during check-in and check-out.
• Collect co-pays and schedule appointments.
• Process requests for medical records and greet patients and visitors.
• Answer phone calls and assist with inquiries.

Skills

Customer service

Scheduling

Education

High School Diploma

Job description

Overview

Sentara Spring Creek Family Medicine is now hiring a full-time Patient Care Representative in Zion Crossroads, VA!

City/State

Zion Crossroads, VA

Work Shift

First (Days)

Clinic Hours

Monday - Friday 8:00AM - 5:00PM, dayshift.

Overview

As a Patient Care Representative with Sentara, you will be responsible for registration process of new and current patients at the site. Primary responsibility will focus on completing check-in and check-out functions to include collection of co-pays, scheduling of appointments, and requests for medical records. Answers telephone calls and greets all patients and visitors with a smile.

Education

• High School Diploma (Required)

Experience

• Customer service experience (Preferred)

Are you a team player who enjoys variety in your workday and making a difference in the patient experience?

Keywords

Patient Care Representative, Talroo-Allied Health, Medical Office

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $20.24 - $30.25 hourly. Additional compensation may be available for this role, such as shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs. Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco‑free environment.

Remote Work Availability

For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.