Patient Care Representative

Sentara Healthcare Inc; Hampton, Northern (VA, KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Sentara Endocrinology Specialists Careplex - Lab in Hampton, VA is hiring a full-time Patient Care Representative to join the front desk team. You will manage patient registration, check-in/out, and coordinate scheduling and records.

This role requires a high school diploma and offers frontline patient contact in a busy medical office. Responsibilities include collecting co-pays, answering calls, greeting patients, and ensuring smooth flow at the front desk.

Qualifications

• High School Diploma is required.
• Customer service experience is preferred.

Responsibilities

• Register patients and manage check-in/check-out processes.
• Collect co-pays and schedule appointments.
• Request medical records and greet visitors.
• Answer phones and assist patients and visitors with a smile.

Skills

Customer service

Education

High School Diploma

Job description

Sentara Endocrinology Specialists Careplex - Lab is now hiring a full-time Patient Care Representative in Hampton, VA!

Hours:Monday - Friday, 6:45AM -3:45PM, dayshift.

Overview

As a Patient Care Representative with Sentara, you will be responsible for registration process of new and current patients at the site.

Primary responsibility will focus on completing check-in and check-out functions to include collection of co-pays, scheduling of appointments, and requests for medical records. Answers telephone calls and greets all patients and visitors with a smile.

Education

• High School Diploma (Required)

Experience

• Customer service experience (Preferred)

Keywords: Patient Care Representative, Talroo-Allied Health, Medical Office