Patient Access Specialist - Day Shift

Sentara Health; Hampton (VA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid Time Off

Sick Leave

Parental Leave

Disability Insurance

Life Insurance

401k with Employer Match

Tuition Assistance

Student Debt Pay Down

Pet Insurance

Legal Resources Plan

Annual Bonus Eligibility

Job summary

Sentara Endocrinology Specialists Careplex is hiring a full-time Patient Care Representative in Hampton, VA. You will manage patient registrations, schedule appointments, and collect co-pays while providing courteous service at the front desk.

The role requires a High School Diploma and prior customer service experience is preferred. Dayshift hours are Monday through Friday, 6:45 AM to 3:45 PM, with a welcoming, patient-focused environment.

Qualifications

• High School Diploma required.
• Customer service experience preferred.
• Strong communication and friendly interaction with patients.

Responsibilities

• Register patients at the site during check-in and check-out.
• Collect co-pays and schedule appointments; handle medical records requests.
• Answer incoming calls and greet patients and visitors with a smile.

Skills

Registration processes

Check-in/out

Scheduling

Customer service

Telephone support

Patient greeting

Education

High School Diploma

Job description

Sentara Endocrinology Specialists Careplex is hiring a full-time Patient Care Representative in Hampton, VA. You will manage patient registrations, schedule appointments, and collect co-pays while providing courteous service at the front desk.

The role requires a High School Diploma and prior customer service experience is preferred. Dayshift hours are Monday through Friday, 6:45 AM to 3:45 PM, with a welcoming, patient-focused environment.