Patient Care Representative

Sentara Health; Hampton (VA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid Time Off

Sick Leave

Parental Leave

Disability Insurance

Life Insurance

401k with Employer Match

Tuition Assistance

Student Debt Pay Down

Pet Insurance

Legal Resources Plan

Annual Bonus Eligibility

Job summary

Sentara Endocrinology Specialists Careplex is hiring a full-time Patient Care Representative in Hampton, VA. You will manage patient registrations, schedule appointments, and collect co-pays while providing courteous service at the front desk.

The role requires a High School Diploma and prior customer service experience is preferred. Dayshift hours are Monday through Friday, 6:45 AM to 3:45 PM, with a welcoming, patient-focused environment.

Qualifications

• High School Diploma required.
• Customer service experience preferred.
• Strong communication and friendly interaction with patients.

Responsibilities

• Register patients at the site during check-in and check-out.
• Collect co-pays and schedule appointments; handle medical records requests.
• Answer incoming calls and greet patients and visitors with a smile.

Skills

Registration processes

Check-in/out

Scheduling

Customer service

Telephone support

Patient greeting

Education

High School Diploma

Job description

City/State

Hampton, VA

Work Shift

First (Days)

Overview

Sentara Endocrinology Specialists Careplex - Lab is now hiring a full-time Patient Care Representative in Hampton, VA!

Hours

Monday - Friday, 6:45AM -3:45PM, dayshift.

Overview

As a Patient Care Representative with Sentara, you will be responsible for registration process of new and current patients at the site. Primary responsibility will focus on completing check-in and check-out functions to include collection of co-pays, scheduling of appointments, and requests for medical records. Answers telephone calls and greets all patients and visitors with a smile.

Education

• High School Diploma (Required)

Experience

• Customer service experience (Preferred)

Keywords

Patient Care Representative, Talroo-Allied Health, Medical Office

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work,

Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.