Patient Care Representative

Sentara Health Plans; Hampton, Northern (VA, KY); Hybrid; USD 28,000 - 41,000; Full time

Benefits offered by this job

Comprehensive benefits

On-site role

15– or more days PTO

Job summary

Sentara Health Plans in Hampton, VA seeks a Patient Care Representative for its Sentara Family Medicine & Pediatrics site. The role involves patient registration, check-in/out, collecting co-pays, scheduling appointments, and processing medical records requests.

You will answer calls and greet patients with a friendly demeanor. The position is on-site, dayshift, with full-time hours, and requires a High School Diploma.

Qualifications

• High School Diploma required.
• Customer service experience preferred.
• On-site role in Hampton, VA.

Responsibilities

• Registering new and current patients and managing check-in/check-out.
• Collecting co-pays and scheduling appointments.
• Handling requests for medical records and greeting patients and visitors.

Skills

Customer service

Education

High School Diploma

Job description

## Patient Care RepresentativeApply: On-Site: Hampton, VA: Full time: Posted Today: JR-107568**City/State**Hampton, VA**Work Shift**First (Days)**Overview:**## **Sentara Family Medicine & Pediatrics** is now hiring a full-time **Patient Care Representative** in **Hampton, VA!** **Clinic Hours**Monday - Friday 8:00AM - 4:30PM, dayshift.**Overview**As a **Patient Care Representative** with Sentara, you will be responsible for registration process of new and current patients at the site.Primary responsibility will focus on completing check-in and check-out functions to include collection of co-pays, scheduling of appointments, and requests for medical records. Answers telephone calls and greets all patients and visitors with a smile.**Education*** High School Diploma (***Required***)**Experience*** Customer service experience (*Preferred)***Keywords:** Patient Care Representative, Talroo-Allied Health, Medical Office We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $20.24 - $30.25 hourly. Additional compensation may be available for this role, such as shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs.Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits. **Benefits: Caring For Your Family and Your Career****•** Medical, Dental, Vision plans• Adoption, Fertility and Surrogacy Reimbursement up to $10,000• Paid Time Off and Sick Leave• Paid Parental & Family Caregiver Leave• Emergency Backup Care• Long-Term, Short-Term Disability, and Critical Illness plans• Life Insurance• 401k/403B with Employer Match• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education• Student Debt Pay Down – $10,000•Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.**Sentara Health is an equal opportunity employer** and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.In support of our mission “to improve health every day,” this is a tobacco-free environment.