Patient Care Representative

Tews Company; Charleston (WV); In loco; USD 23.000 - 25.000; Tempo pieno

Vantaggi offerti da questo lavoro

Excellent benefits

11 holidays & PTO

401K & bonus incentives

Fixed schedule 8-5

Descrizione del lavoro

Tews Company in Charleston, WV is seeking a Patient Care Representative for Medical Equipment. You will be the friendly, first point of contact for patients and referral sources in a fast-paced, patient-centered setting.

The role is full-time, based in Charleston, with a schedule from 8am to 5pm, and offers benefits including a bonus opportunity based on performance.

Competenze

• Clear and polite verbal and written communication.
• Ability to work collaboratively and independently in a fast-paced office.
• Strong organizational skills with attention to detail.
• Experience with insurance verification and documentation.
• Proficiency with Microsoft Office and office equipment.
• Capable of lifting 35 lbs and delivering equipment when needed.

Mansioni

• Serve as the first point of contact for patients and referral sources.
• Assist with insurance verification and maintain documentation.
• Support home deliveries and drive company vehicles when required.

Conoscenze

Communication skills

Collaboration

Organizational skills

Insurance verification

MS Office

Delivery equipment handling

Formazione

High school diploma

Strumenti

Office equipment

Descrizione del lavoro

Patient Care Representative- Medical Equipment

Are you compassionate, detail-oriented, and ready to make a difference in patients' lives? We are seeking a dedicated Medical Equipment Customer Service Representative to be the friendly, efficient first point of contact for our patients and referral sources. Based in Charleston, this full-time role offers an opportunity to work in a fast-paced, patient-centered environment where your organizational skills and medical knowledge can truly shine. If you thrive in helping others and want to be part of a mission-driven team improving lives at home, we want to hear from you!

Benefits

• Excellent benefits!
• 11 Holidays, PTO, Medical/Dental and 401K and bonus incentives quarterly!
• Full Time: Monday through Friday from 8am-5pm
• Pay $17- $18 per hour depending on related experience, plus bonus opportunity!

What You’ll Bring

• Strong communication skills—both verbal and written that enable clear and polite interactions
• Ability to work collaboratively and independently in a quick-moving office setting
• Organizational prowess with attention to detail
• Confidence in managing multiple tasks simultaneously, including insurance verification and documentation
• Competence with Microsoft Office, email communication, and office equipment
• Ability to lift and carry equipment weighing at least 35 lbs. and, when necessary, make home deliveries and drive company vehicles

Nice to Have

• Experience in the home healthcare industry, medical billing, or patient intake
• Familiarity with insurance reimbursement processes and medical terminology
• Prior work with durable medical equipment or respiratory services

Preferred Education & Experience

• High school diploma or GED required
• One year of related work experience in healthcare or administrative roles is preferred

Additional Requirements

• Valid driver’s license with a clean driving record (when applicable)
• Comfort working in a fast-paced environment

This is more than just a job — it’s a chance to contribute to a worthy cause while building your career. Bring your passion and skills to a team that values growth, recognizes achievement, and puts people first.