Urgent Care Front Desk Specialist

Health MD Urgent Care; Massachusetts; On-site; USD 36,000 - 48,000; Full time

Job summary

Health MD Urgent Care is seeking a professional Medical Receptionist to support a fast-paced urgent care team. The role emphasizes welcoming patients, verifying insurance, scheduling, and accurate data entry in the EMR system.

The ideal candidate will have experience at a healthcare front desk, strong communication skills, and the ability to work efficiently in a high-volume environment while maintaining HIPAA confidentiality.

Qualifications

• Prior medical receptionist or healthcare front desk experience.
• Knowledge of insurance verification and basic billing procedures.
• Proficiency with EMR systems and basic computer applications.
• Strong communication and customer service skills.
• Ability to work in a high-volume environment.

Responsibilities

• Greeting and checking in patients in a friendly and professional manner.
• Verifying insurance eligibility and collecting co-payments.
• Scheduling appointments and managing patient flow.
• Answering multi-line phone systems and responding to inquiries.
• Entering and updating patient information accurately in the EMR system.
• Scanning, faxing, and managing medical documents.
• Coordinating with clinical staff to ensure smooth daily operations.
• Maintaining confidentiality in accordance with HIPAA guidelines.

Skills

Communication

Customer service

HIPAA compliance

Multitasking

EMR proficiency

Tools

EMR systems

Insurance verification

Job description

Health MD Urgent Care is seeking a professional Medical Receptionist to support a fast-paced urgent care team. The role emphasizes welcoming patients, verifying insurance, scheduling, and accurate data entry in the EMR system.

The ideal candidate will have experience at a healthcare front desk, strong communication skills, and the ability to work efficiently in a high-volume environment while maintaining HIPAA confidentiality.