Patient Care & Referrals Coordinator

AllCare Health, Inc.; Grants Pass (OR); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Affordable healthcare

401k retirement

Wellness programs

Flexible schedule options

Job summary

AllCare Health is seeking a Clinical Support Coordinator to join AllCare Medical Group in Grants Pass, Oregon. The role coordinates outside specialty referrals, handles prior authorizations, updates medical records, and supports medical assistants to ensure timely, high-quality patient care.

You will coordinate referrals through the EHR, communicate with patients, manage insurance authorizations, and maintain accurate documentation.

Qualifications

• High school diploma or GED required.
• 1–2 years medical office experience required.
• Experience with insurance referrals and authorizations preferred.
• Knowledge of HIPAA regulations required.
• Strong writing, editing, and proofreading skills.
• Excellent customer service and communication skills.

Responsibilities

• Coordinate medical referrals through the EHR system.
• Process prior authorizations and maintain documentation for each case.
• Assist with patient communication, scheduling, and front-office tasks.
• Enter and retrieve data in the EHR per departmental protocols.
• Triages patients, records vitals, and notes chief complaint.
• Handle incoming calls and patient inquiries with professionalism.
• Arrange referrals, authorizations, labs, and studies as directed by clinicians.
• Maintain accurate patient demographics and chart setups.

Skills

Customer service

Data entry

HIPAA compliance

Medical terminology

Communication skills

Organizational skills

Education

High School diploma or GED

Tools

Electronic Health Records

Medical billing software

Job description

AllCare Health is seeking a Clinical Support Coordinator to join AllCare Medical Group in Grants Pass, Oregon. The role coordinates outside specialty referrals, handles prior authorizations, updates medical records, and supports medical assistants to ensure timely, high-quality patient care.

You will coordinate referrals through the EHR, communicate with patients, manage insurance authorizations, and maintain accurate documentation.