Patient Care & Records Coordinator

Beth Israel Deaconess Medical Center; United States; Sur place; USD 28 000 - 37 000; Plein temps

Résumé du poste

Beth Israel Deaconess Medical Center is seeking a patient services coordinator to greet patients and families, manage check-in/out, and maintain accurate electronic and paper records. The role includes scanning IDs, updating demographics, and assisting with follow-up appointments to ensure smooth clinic flow.

Responsibilities emphasize confidentiality, HIPAA compliance, and effective communication with the health care team.

Qualifications

• Associate's degree or related health care coursework preferred.
• 3–5 years office coordination, scheduling, and/or reception experience in a physician practice setting preferred.
• Excellent verbal and written communication with diverse health care team, patients, and families.

Responsabilités

• Greets and interacts with patients, providers, co-workers, and families in a professional and courteous manner at all times.
• Maintains patient confidentiality and HIPAA guidelines at all times.
• Greet patients, complete check-in/check-out, update demographics and insurance information as needed.
• Scan patient insurance and ID cards; assist with scheduling follow-up appointments at check-out.
• Create electronic medical records for new and established patients.
• Answer incoming calls; schedule appointments and review insurance needs with patients.
• Collect copays and patient balances; handle stocking and transactions at time of service.

Connaissances

Customer service

HIPAA compliance

Medical terminology

Verbal communication

Microsoft Office

Formation

Associate's degree or related health care coursework

Description du poste

Beth Israel Deaconess Medical Center is seeking a patient services coordinator to greet patients and families, manage check-in/out, and maintain accurate electronic and paper records. The role includes scanning IDs, updating demographics, and assisting with follow-up appointments to ensure smooth clinic flow.

Responsibilities emphasize confidentiality, HIPAA compliance, and effective communication with the health care team.