Patient Procedures Scheduler — Care Coordination

Beth Israel Lahey Health; Boston (MA); On-site; USD 30,000 - 41,000; Full time

Job summary

Beth Israel Deaconess Medical Center, Inc. is seeking a skilled Scheduling Coordinator to manage the full lifecycle of patient procedures from pre-admission testing to follow-up. The role involves coordinating locations, staff and resources, and ensuring accurate demographic data and timely journal entries.

You will liaise with internal departments and external partners, notifying patients and maintaining detailed, clear communications about procedure details and timelines.

Qualifications

• High School diploma or GED required.
• 3-5 years related work experience required.
• Experience with computer systems including web-based applications and some Microsoft Office applications (Outlook, Word, Excel, PowerPoint or Access).

Responsibilities

• Schedules patients for procedures, post-operative appointments and related testing.
• Notifies patients in person and by mail of scheduled procedures.
• Ensures communications include complete details of procedure, location and time.
• Provides patients with information about testing and surgery.
• Maintains multiple scheduling applications and patient data.
• Schedules location of procedure, medical staff and clinical resources.
• Completes accurate and timely journal entries.
• Collaborates with internal and external partners to obtain resources.
• Maintains physician and/or surgeon's schedule.
• Registers patient and ensures demographic data is accurate.
• Communicates schedules daily and updates staff with revisions.
• Acts as liaison with internal departments and external resources.
• Coordinates to ensure paperwork is complete and preauthorization obtained.
• Obtains and processes referrals for procedures.

Skills

Written Communications

Oral Communications

Team Work

Customer Service

Microsoft Office

Education

High School diploma or GED

Tools

Microsoft Office

Job description

Beth Israel Deaconess Medical Center, Inc. is seeking a skilled Scheduling Coordinator to manage the full lifecycle of patient procedures from pre-admission testing to follow-up. The role involves coordinating locations, staff and resources, and ensuring accurate demographic data and timely journal entries.

You will liaise with internal departments and external partners, notifying patients and maintaining detailed, clear communications about procedure details and timelines.