Patient Care Operations Specialist

AdaptHealth, LLC; New York (NY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Paid time off and holidays

Stock purchase plan

Parental leave

Job summary

The Operations Specialist at AdaptHealth, LLC supports patient care and operational excellence by improving workflows, verifying insurance, and ensuring accurate documentation across EMR systems. You will collaborate with teams to resolve issues, track data, and drive efficiency in a fast-paced healthcare environment.

The role emphasizes compliance with HIPAA and infection control standards, with responsibilities spanning training support, onboarding, and cross-functional collaboration to

Qualifications

• 1 year of relatable work experience required.
• Strong verbal and written communication skills.
• Experience in insurance, billing, claims, call center, or customer service is preferred but not required.
• Healthcare organization experience is a plus but not required.

Responsibilities

• Support regional operations through workflow improvement and process optimization.
• Review and process documentation including insurance verification and authorizations.
• Navigate EMR systems to enter, track, and validate patient data.
• Ensure compliance with HIPAA, PPE, and infection control standards.
• Meet quality and performance metrics while managing multiple priorities.

Skills

Administrative skills

Communication

Attention to detail

Multi-tasking

Problem-solving

Education

High School Diploma

Associate’s/Healthcare Admin degree

Tools

EMR systems

Microsoft Office

Job description

The Operations Specialist at AdaptHealth, LLC supports patient care and operational excellence by improving workflows, verifying insurance, and ensuring accurate documentation across EMR systems. You will collaborate with teams to resolve issues, track data, and drive efficiency in a fast-paced healthcare environment.

The role emphasizes compliance with HIPAA and infection control standards, with responsibilities spanning training support, onboarding, and cross-functional collaboration to