Patient Care Operations Specialist

Adapt-Health-LLC; Aberdeen (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) with company match

Paid time off and holidays

Employee stock purchase plan

Parental leave

Disability Insurance

Life and AD&D Insurance

FSA/HSA options

Job summary

AdaptHealth LLC is seeking an Operations Specialist to support patient care and optimize regional workflows. The role focuses on documentation, insurance authorizations, and accurate data entry across EMR systems.

Candidates should have 1 year of related experience, strong communication, and the ability to multitask in a fast-paced healthcare environment. This on-site role offers a comprehensive benefits package and opportunities for growth.

Qualifications

• 1 year of relatable work experience required.
• Excellent verbal and written communication skills.
• Proficient computer skills – Microsoft Office and healthcare systems.
• Ability to multi-task in a fast paced environment.
• Comfort learning new technologies and navigating multiple systems.

Responsibilities

• Support regional operations through workflow improvement, training, and process optimization.
• Review and process documentation, including insurance verification, authorizations, and order accuracy.
• Navigate EMR systems to enter, track, and validate patient and authorization data.
• Analyze workflows, identify errors, and implement solutions to improve efficiency and quality.
• Collaborate with teams and leadership to resolve issues and communicate trends.
• Meet quality and performance metrics while managing multiple priorities.
• Perform patient assessments and follow-ups to support care and compliance.

Skills

Communication

Multitasking

Computer skills

Independent work

Adaptability

Education

High School Diploma

Associate’s degree or equivalent

Tools

Microsoft Office

Healthcare systems

Job description

AdaptHealth LLC is seeking an Operations Specialist to support patient care and optimize regional workflows. The role focuses on documentation, insurance authorizations, and accurate data entry across EMR systems.

Candidates should have 1 year of related experience, strong communication, and the ability to multitask in a fast-paced healthcare environment. This on-site role offers a comprehensive benefits package and opportunities for growth.