Patient Care Operations Specialist

AdaptHealth, LLC; Burlington (NC); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

401(k) with company match

Paid Time Off

Health insurance

Job summary

AdaptHealth, LLC is seeking an Operations Specialist who supports patient care and drives operational excellence. You will improve workflows, verify insurance documents, and manage data in EMR systems to ensure accurate patient information and compliance with HIPAA and infection control standards.

The role requires strong communication, attention to detail, and the ability to multi-task in a dynamic environment. A healthcare background is beneficial, with full benefits and total rewards offered.

Qualifications

• 1 year of relatable work experience required.
• Experience in healthcare or patient-facing roles is a plus.
• Strong communication and problem-solving abilities.

Responsibilities

• Support regional operations through workflow improvements and training.
• Process insurance verification, authorizations, and order accuracy.
• Navigate EMR systems to enter and track patient data.
• Collaborate with teams to resolve issues and communicate trends.
• Ensure HIPAA and infection control standards are followed.

Skills

Customer service

Verbal communication

Analytical thinking

Education

High School Diploma

Associate’s degree

Tools

EMR systems

Microsoft Office

Job description

AdaptHealth, LLC is seeking an Operations Specialist who supports patient care and drives operational excellence. You will improve workflows, verify insurance documents, and manage data in EMR systems to ensure accurate patient information and compliance with HIPAA and infection control standards.

The role requires strong communication, attention to detail, and the ability to multi-task in a dynamic environment. A healthcare background is beneficial, with full benefits and total rewards offered.