Patient Care Navigator & Resource Advocate

BOND COMMUNITY HEALTH CENTER INC.; Tallahassee (FL); On-site; USD 42,000 - 66,000; Full time

Job summary

Bond Community Health Center, Inc. is seeking a dedicated Case Manager to help patients navigate healthcare and community resources. You will coordinate referrals, monitor progress, and advocate for barriers to care while collaborating with clinicians and community partners.

The role requires strong organizational skills, HIPAA compliance, and a focus on improving health outcomes for diverse populations in a community health setting.

Qualifications

• Minimum two years of case management or care coordination experience.
• Knowledge of healthcare systems and community resources.
• Ability to document accurately in EHR and maintain HIPAA compliance.

Responsibilities

• Conduct comprehensive assessments to identify patient needs and barriers.
• Develop individualized service plans with the care team.
• Coordinate referrals across medical, behavioral health, and social services.
• Monitor progress and adjust plans as needed.
• Advocate for patients to access housing, transportation, and financial resources.

Skills

Case management

Care coordination

Interpersonal communication

Cultural sensitivity

Education

Associate degree in Social Work or related

Bachelor's degree preferred

Tools

Electronic Health Records (EHRs)

Microsoft Office

Job description

Bond Community Health Center, Inc. is seeking a dedicated Case Manager to help patients navigate healthcare and community resources. You will coordinate referrals, monitor progress, and advocate for barriers to care while collaborating with clinicians and community partners.

The role requires strong organizational skills, HIPAA compliance, and a focus on improving health outcomes for diverse populations in a community health setting.