Patient Care Navigator & Intake Specialist

CenterWell; Opelousas (LA); On-site; USD 43,000 - 56,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

401(k) retirement savings plan

Paid time off and holidays

Disability and life insurance

Bonus incentive plan

Job summary

Humana, Inc. is seeking Medical Assistants to join CenterWell Senior Primary Care in an onsite role. You will prepare patients for the physician visit, perform intake and basic health checks, and explain care clearly to support efficient clinical flow.

As a Patient Specialist, you will manage the EMR inbox, verify medications and allergies, document patient history, and use loop-back techniques to ensure patients understand next steps. 40 hours weekly.

Qualifications

• MA training or 3 years experience required.
• Current or in-progress BLS certification where required.
• Right to work in the United States.

Responsibilities

• Intake and clinical rooming with vitals, allergy verification, and patient history.
• Inbox and worklist management in the EMR to support same-day touchpoints.
• Education and loop-back to ensure patients understand next steps.
• Deliver patient-centered support and record care information accurately.

Skills

Patient support

Record patient data

Care techniques

Emotional management

Team collaboration

Clear communication

Education

MA training program

3+ years MA experience

Tools

EMR system

Job description

Humana, Inc. is seeking Medical Assistants to join CenterWell Senior Primary Care in an onsite role. You will prepare patients for the physician visit, perform intake and basic health checks, and explain care clearly to support efficient clinical flow.

As a Patient Specialist, you will manage the EMR inbox, verify medications and allergies, document patient history, and use loop-back techniques to ensure patients understand next steps. 40 hours weekly.