Patient Care Navigator - Full-Time, Uptown

Tryon Med; Charlotte (NC); On-site; USD 36,000 - 60,000; Full time

Job summary

Tryon Med is seeking a Patient Care Coordinator to support the Primary Care team in Uptown. The role focuses on coordinating referrals, scheduling follow-up visits, and assisting patients with access to care.

The candidate should have at least one year in a medical office, experience with EHR, and strong customer service skills. This is a full-time, on-site position with standard clinic hours.

Qualifications

• Minimum of one-year medical office or healthcare facility experience.
• Experience using EHR and scheduling systems.
• Excellent in-person and phone customer service skills.
• Ability to handle sensitive patient information with confidentiality.

Responsibilities

• Schedule ancillary appointments and referrals.
• Follow-up on referrals and appointments to ensure completion.
• Schedule physician return appointments and document orders.
• Obtain and send patient records to support care delivery.
• Verify insurance coverage and patient demographics.
• Update charts and ensure timely communication with physicians.

Skills

Customer service

Phone support

Patient interaction

Scheduling

Education

High school diploma

Tools

EHR

Scheduling software

Job description

Tryon Med is seeking a Patient Care Coordinator to support the Primary Care team in Uptown. The role focuses on coordinating referrals, scheduling follow-up visits, and assisting patients with access to care.

The candidate should have at least one year in a medical office, experience with EHR, and strong customer service skills. This is a full-time, on-site position with standard clinic hours.