Medical Front Desk & Patient Services Specialist

North Florida Surgeons; Orange Park (FL); On-site; USD 32,000 - 40,000; Full time

Job summary

North Florida Surgeons in Orange Park, FL is seeking a friendly medical front desk team member to greet patients, collect information and payments, and verify insurance. You will schedule appointments from referrals, input referrals, and ensure accurate data entry in the electronic health records system while maintaining HIPAA compliance.

The role requires strong interpersonal and organizational skills, excellent communication, and prior medical office or receptionist experience.

Qualifications

• Strong interpersonal, time management, and organizational skills.
• Excellent verbal and written communication skills.
• Able to multi-task on a daily basis.
• Strong knowledge of medical language and health insurance plans.
• Previous medical office or receptionist experience.

Responsibilities

• Greet patients as they arrive and be the first point of contact.
• Collect patient information and payments; verify insurance information.
• Schedule appointments from referrals and coordinate with providers.
• Input referral data and manage scheduling in the system.
• Input data into electronic health records and organize records.
• Acquire and process patients' health insurance information.
• Support the office with general administrative and secretarial tasks.
• Communicate with the internal office team to ensure smooth operations and patient care.
• Maintain HIPAA compliance and protect patient privacy.

Education

High school diploma or GED

Job description

North Florida Surgeons in Orange Park, FL is seeking a friendly medical front desk team member to greet patients, collect information and payments, and verify insurance. You will schedule appointments from referrals, input referrals, and ensure accurate data entry in the electronic health records system while maintaining HIPAA compliance.

The role requires strong interpersonal and organizational skills, excellent communication, and prior medical office or receptionist experience.