Patient Care & Insurance Support Specialist

Quipt Home Medical, Corp; Panama City (FL); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision Insurance

Short Term Disability Options

Life Insurance

Generous PTO plan

Paid Holidays

401K

401K match

Competitive Pay

Job summary

A leading durable medical equipment provider based in Panama City is seeking a motivated Customer Service Representative. In this role, you will serve as a primary contact for customers, ensuring accurate order processing and addressing inquiries swiftly. A strong candidate will have excellent communication skills and previous customer service experience. Benefits include medical, dental, and competitive pay packages, among others. This position is vital for enhancing customer satisfaction and operational efficiency.

Qualifications

• Previous experience in a Clerical or Customer Service environment required.
• Knowledge of Microsoft Office applications is essential.
• Proficient general office skills are necessary.

Responsibilities

• Serve as a direct point of contact for patients and clients.
• Process customer orders accurately and efficiently.
• Resolve customer complaints and inquiries.

Skills

Communication skills

Interpersonal skills

Customer service experience

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

A leading durable medical equipment provider based in Panama City is seeking a motivated Customer Service Representative. In this role, you will serve as a primary contact for customers, ensuring accurate order processing and addressing inquiries swiftly. A strong candidate will have excellent communication skills and previous customer service experience. Benefits include medical, dental, and competitive pay packages, among others. This position is vital for enhancing customer satisfaction and operational efficiency.