Patient Care & Insurance Support Specialist

Procare Home Medical; Anchorage (AK); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive compensation

Medical, dental, and vision insurance

Life insurance

Generous paid time off (PTO)

Job summary

A healthcare solutions provider in Anchorage seeks a detail-oriented Customer Service Representative to process medical equipment orders and manage communication with patients and providers. The role requires proficiency in insurance verification and medical billing, coupled with strong organizational and customer service skills. Join a supportive workplace that values accuracy and teamwork, offering competitive compensation and benefits like medical insurance and generous PTO.

Qualifications

• Experience with insurance verification and prior authorizations.
• Medical billing experience preferred (Medicare, Medicaid, Managed Care).
• Comfort using computer systems and data entry tools.

Responsibilities

• Process orders for durable medical equipment and supplies.
• Communicate with patients, physicians, and insurance payers.
• Accurately enter and maintain electronic records.

Skills

Insurance verification

Medical billing

Customer service

Communication skills

Organization

Computer systems usage

Multitasking

Knowledge of medical terminology

Education

High school diploma or equivalent

Two years of healthcare or DME experience

Job description

A healthcare solutions provider in Anchorage seeks a detail-oriented Customer Service Representative to process medical equipment orders and manage communication with patients and providers. The role requires proficiency in insurance verification and medical billing, coupled with strong organizational and customer service skills. Join a supportive workplace that values accuracy and teamwork, offering competitive compensation and benefits like medical insurance and generous PTO.